COVID-19 Response

We’re All In This Together

Matrix HG remains open, offering many capabilities to assist you in running your building and business 24/7 with service, controls, and plumbing operations to date.

The health and well-being of our employees, customers, suppliers, and communities is a top priority for Matrix HG. We’ve established a Task Force Team, which has representatives from all key business functions inside of Matrix HG, operating with two primary priorities: protecting our own employees and ensuring business continuity for our customers.

There are two simple ways to request our solutions:

1)  Matrix Dispatch Center: 925-459-9200 or

2)  Contact our Business Development Team:

In our continued response to closely monitor the evolving virus situation, current CDC recommendations, and widespread government regulations emerging globally; we are currently enabling many of our employees to work-from-home and have established additional guidelines to keep employees safe.

We’ve also taken specific safety measures to safeguard our warehouse associates as they continue to release equipment or materials to customers for execution and installation actions needed that is so critical to our customers. Of course, we’re in uncharted territory with this global event. The situation remains fluid and if any events occur that impact our operations further, we are prepared for remedial action and will communicate any disruption with you as quickly as possible and exhaust every effort to find an alternative method to service your needs.

The entire Matrix HG Team remains positive and fully committed to service your building. Our best to you, your family and your business as we work together to persevere through the days ahead.